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We always try our best to provide customers with the best products possible. However, we’d be happy to return the product in the following cases:
An incorrect product has been delivered to you, You can raise a concern with opening video.
The product you purchased has been delivered with a manufacturing defect.
All the sale, discounted, brought with a coupon and gift voucher purchases are non returnable & non refundable. Only exchange can be done.
EXCHANGE & CANCELLATION
Order will not be cancelled once it is into production or dispatched. Please note, we follow an exchange-only policy.
We offer hassle-free exchanges under the following circumstances:
If the product received is damaged.
If an incorrect item has been sent to you.
In such cases, we will promptly arrange a replacement at no additional cost.
For exchanges where you have received the correct product and wish to exchange it for reasons other than damage or incorrect item, please note the following:
A courier charge of Rs. 150 will apply for exchanging 1 or 2 items.
A courier charge of Rs. 200 will apply for exchanging more than 2 items.
The exchange process will start once we receive the returned parcel at our store and conduct a thorough inspection.
